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Thursday, 20 November 2008

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Home arrow Troubleshooting
CTV Troubleshooting
These are frequently asked questions and resolutions to the most common problems our customers have when dealing with their cable TV.
Item Title
My TV screen is completely blank and there is no sound?
My TV is on, but I have no picture and no sound or my screen is fuzzy / scrambled?
I am getting a scrambled picture?
There is snow on all of my channels?
I have a problem with my reception, and my power has recently gone off?
My TV is not working; I recently purchased a new TV/VCR?
I hear sounds from other channels?
My remote control doesn't work?
I'm only getting channels 2 thru 13?
My TV is off by one channel with the VCR hooked up?
I have sound, but no picture?
I am receiving ghosting / double lines on my TV?
I’m only getting channels 2–12, 2–35, 2–22, and/or the stations are on the wrong channel?
In Springfield there are several channels in the upper 60s, 70s, and 80s that are fuzzy.
I’m at the Greens at Irene and the Grizzlies games aren’t showing up on Fox Sports Net?
I’m at the Links at Stillwater or the Links at Mustang Creek and can’t find the game on FSN?
Do you offer HDTV or digital cable?
Can I use my Tivo with your system?
I have a channel that the image is frozen but I can still hear the audio?
 
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