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Limitations of Service
LCI offers three packages of features and benefits that comprise the LCI High Speed Internet service (not all packages are available in all areas). LCI reserves the right to enforce limits on specific features of the Service including, without limitation, email storage and web hosting maximums. The following describe the current limitations of various offerings of the LCI High Speed Internet service. The limitations set forth herein are approximate and may vary from time to time.
Express Package $34.99
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Feature
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Maximum Limit
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1.
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Maximum downstream speed
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1-2 megabits per second
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2.
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Maximum upstream speed1
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256-384 kilobits per second
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3.
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Maximum monthly consumption cap
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15 gigabytes downstream; 5 gigabytes upstream
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4.
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Personal WebSpace account size
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10 megabytes of disk space per User ID
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5.
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Personal WebSpace traffic
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100 megabytes of traffic per month
(for visitors viewing your pages)
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Express Lite Package $19.99
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Feature
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Maximum Limit
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1.
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Maximum downstream speed
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128 – 256 kilobits per second
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2.
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Maximum upstream speed1
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128 - 256 kilobits per second
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3.
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Maximum monthly consumption cap
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2 gigabytes downstream; 2 gigabytes upstream
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4.
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Personal WebSpace account size
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10 megabytes of disk space per User ID
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5.
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Personal WebSpace traffic
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100 megabytes of traffic per month
(for visitors viewing your pages)
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Ultra Lite Package $9.99
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Feature
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Maximum Limit
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1.
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Maximum downstream speed
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56 -64 kilobits per second
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2.
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Maximum upstream speed
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56-64 kilobits per second
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3.
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Maximum monthly consumption cap
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500 megabytes downstream;
500 megabyte upstream
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Electronic Mail
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Feature
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Maximum Limit
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1.
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Email boxes
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Seven (7), one for each primary and secondary user name
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2.
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Size of mailboxes
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25 megabytes per mailbox
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3.
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Maximum message size2
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5 megabytes
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4.
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Dormant mailbox locked3
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90 days from the last time mail was checked
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5.
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Dormant mailbox deleted4
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120 days from the last time mail was checked
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6.
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Unread message retention in server inbox 5
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90 days
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1
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Express, Express Lite and Ultra Lite Service maximum download and upload speeds vary by community. Please contact customer service for information on the speeds offered for your location.
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2
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Maximum Message Size: This is the largest email you can send, including attachments and encoding. Not all ISPs may accept messages of this size. Email messages larger than the currently available amount of space in your email box may be returned to sender as undeliverable.
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3
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Dormant Mailbox Locked: When a secondary mailbox is not checked for new email by its owner for at least 90 days, it is considered dormant and will be locked. Messages sent to a dormant mailbox will be returned as undeliverable. Dormant Mailboxes in a locked state can be reactivated by checking them via POP-3 (like using Outlook Express) or Webmail.
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4
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Dormant Mailbox Deleted: When a secondary mailbox is not checked for new email by its owner for at least 120 days (30 days after it is locked), the mailbox is deleted. Messages remaining in the mailbox at that time will also be deleted. Messages sent to a dormant mailbox that has been deleted will be returned as undeliverable. Customer will retain the rights to the associated user name as long as they remain a customer and do not release the user name. Dormant Mailboxes that have been deleted may be reactivated through Member Services.
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5
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Unread Message Retention in Server Inbox: Messages that remain in the Inbox on the server, marked as unread, for more than 90 days after receipt are subject to deletion without notice. A message may be retained indefinitely by downloading it with a mail client, or moving it to an alternative folder in Webmail.
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Internet Packages